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Privacy Policy

Introduction
This Privacy Policy is issued by Atrea Development (“we,” “us,” or “our”), acting as the Personal Data Controller under the Republic of Indonesia’s Law No. 27 of 2022 concerning Personal Data Protection (PDP Law). We are committed to protecting the privacy of individuals who visit our website and provide their personal information. This policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with the PDP Law and other applicable data protection regulations.

Personal Data We Collect
When you visit our website and submit an inquiry form, we collect the following personal data:

  • Full Name
  • WhatsApp number
  • Email address

We only collect personal data that you voluntarily provide. By submitting your personal information through our website, you consent to its collection, use, and disclosure as described in this Privacy Policy.

Purposes of Processing
We collect and process your personal data for the following purposes:

  1. To respond to your inquiries and provide requested information regarding our real estate properties and services.
  2. To communicate with you regarding your interest in our properties, schedule viewings, and facilitate the purchasing process.
  3. To send you relevant marketing communications and promotional offers related to our properties, subject to your consent or where we have a legitimate business interest.
  4. To personalize and enhance your experience on our website.
  5. To comply with legal obligations and establish or defend legal claims.

Data Sharing and Transfers
We use third-party customer relationship management systems to store and process the personal data we collect. These third parties may process and store your data outside of Indonesia. We ensure that data processing agreements are in place, requiring them to protect your personal data in accordance with the PDP Law and this Privacy Policy.

We may also share your personal data with:

  1. Atrea Development’s subsidiaries and affiliated entities for the purposes described in this policy.
  2. Service providers and business partners who assist us in operating our website and conducting our business, provided appropriate data protection agreements are in place.
  3. Government authorities, law enforcement, courts, or other third parties when we believe disclosure is necessary to comply with legal obligations or to protect our rights, your safety, or the safety of others.

We will never sell, rent, or trade your personal data to any third parties for their own marketing purposes without your explicit consent.

Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, regulatory, tax, accounting, or reporting requirements. Typically, personal data is retained for a period of 5 years following your last interaction with us, unless a longer retention period is required or permitted by law.

Your Rights
Under the PDP Law, you have the right to:

  1. Request information about how we process your personal data.
  2. Access the personal data we hold about you.
  3. Request correction of inaccurate personal data.
  4. Request the deletion of your personal data.
  5. Object to the processing of your personal data.
  6. Request restriction of processing your personal data.
  7. Withdraw your consent to processing (where applicable).

To exercise any of these rights, please contact us using the details provided below. We will respond within 30 days. In some instances, we may not be able to fulfill your request, but we will provide an explanation in our response.

Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include access controls and regular security audits. However, please note that no data transmission over the Internet or electronic storage method can be guaranteed to be 100% secure.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changing legal, technical, or business developments. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us
If you have any questions, comments, complaints, or requests regarding this Privacy Policy or our processing of your personal data, please contact: sales@atrea.id

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Indonesian data protection authority:
Direktorat Jenderal Aplikasi Informatika (Ditjen Aptika)
Kementerian Komunikasi dan Informatika
Jl. Medan Merdeka Barat No. 9, Jakarta Pusat 10110
Call Center: 159
Email: pengaduan@kominfo.go.id

This Privacy Policy is effective as of April 25rd, 2026.